CLINICAL QUALITY


As part of Mediclinic International, Mediclinic Southern Africa aspires to be regarded as the most respected and trusted provider of acute care specialised hospital services by patients, doctors and funders of healthcare. Our focus on deliberate and exacting healthcare stretches from the skills of our supporting doctors to the care of the patients, from the empathy of our nursing staff to the high standards of our facilities, from the meticulous maintenance of our world-class technology to upholding the fairest possible tariff. Mediclinic Southern Africa was the first private hospital group to implement a transparent pricing model - Net Acquisition Pricing. By focusing on a patient-centred team approach to improve quality and safety of care, we have established a culture of quality that permeates every aspect of our business. Our dedication to excellence in healthcare is evidenced by the quality of our facilities.

We approach clinical quality by focusing on structures, processes and outcomes of care. Superior clinical outcomes (or end results) can only be achieved through infrastructure of a high standard and care processes that are sophisticated, reliable and internationally tested against international benchmarks. We are part of the Vermont Oxford Network to monitor and improve the levels of care in our neonatal units. Our commitment to transparency regarding patient safety is demonstrated in the annual Clinical Governance Report, published since 2008 as part of the annual report of Mediclinic Southern Africa's holding company, Mediclinic International. The purpose of this report is to present an overview of clinical activities within the Mediclinic group internationally.

Please visit the Mediclinic International website to view the group's most recent and previous clinical governance reports.