1. TARIFF INFORMATION
1.1.1 Tariffs charged by Mediclinic hospitals are negotiated between Mediclinic and your
medical scheme annually.
As agreed between Mediclinic and your medical scheme:
1.1.2 A copy of your account in the format as agreed upon with your medical scheme will
be made available to you on request.
1.1.3 Doctors, pathologists, anaesthetists and other service providers' accounts are rendered
independently from the hospital.
1.1.4 Should you require any further financial information, please do not hesitate to contact
the administration department.
1.2.1 On the day of admission
1.2.2 On the day of discharge
If admitted before 12:00: full daily rate.
If admitted after 12:00: half the daily rate.
If discharged before 12:00: half the daily rate.
If discharged after 12:00: full daily rate.
NB: The abovementioned rules do not apply to obstetric cases or medical schemes with alternative fee structures.
1.2.3 Obstetric cases
1.2.4 Private and semi-private rooms
Obstetric benefits are limited to scheme rules - first day being the day of delivery.
Please familiarise yourself with your scheme's benefits.
If you exceed the stay authorised by your medical scheme, the extra days will be payable by you on discharge.
Obstetric fees are fixed daily fees (no half-day charges) and include all charges other than medicines, certain gases and
specific equipment fees.
In the case of a multiple birth, an additional nursery fee will be charged for each additional baby.
For complications or complicated deliveries, the account will be rendered on a fee-for-service basis.
An additional fee for a private or semi-private rooms will be for the patient's own account, unless pre-authorised by your
Enquire at reception or the administration department for the applicable fees.
2. PATIENTS' RESPONSIBILITIES
2.1 Patients are requested to visit our pre-admission centre at leat 48 hours before admission
(if possible). Alternatively, hand in a completed pre-admission form at reception 48 hours prior to admission
or complete our pre-admission documentation online. Visit http://mediclinic.co.za/patients for more information.
2.2 You will be required to produce your medical scheme card and identity document on admission.
3. MEDICAL SCHEME PATIENTS
3.1 Please familiarise yourself with your medical scheme's/insurer's benefits and available
funds before admission. Please provide the confirmation/pre-authorisation number obtained from your scheme
on your pre-admission form.
3.2 Patients are reminded that the account remains their responsibility and is payable within
30 days of discharge. It is imperative that newborn babies be registered as dependents with the medical scheme
immediately after birth.
3.3 Certain medical schemes require a co-payment from the member for the portion of the
treatment not covered by the medical scheme. This is payable by the patient on admission.
4. PRIVATE-PAYING PATIENTS
4.1 A pre-payment covering the estimated cost of the procedure/service is required on admission.
Should your account exceed this amount, you may be required to make further interim payments. Please note
that the estimated amount is not a quote as there are variables that may influence the final amount.
4.2 Every effort will be made to finalise the account on discharge. A waiting period of
30 to 60 minutes may be expected.
4.3 If discharge takes place over a weekend or after hours, the final account will be posted
to the guarantor of the account on the next working day. The account is payable upon receipt.
4.4 If the deposit exceeds the final billed account, a refund will be issued to the patient
from our Corporate Office in Stellenbosch within 25 days of discharge, depending on the method of payment.
4.5 For EFT or credit card refunds, please complete the necessary documentation available
5. INJURY ON DUTY (COID)
5.1 The Compensation Commissioner requires an Employer's Report of Accident and First Medical
Report in order to settle the account. This must be provided by the employer on admission.
5.2 A certified copy of the patients' identity document is required.
6.1 On discharge, you are required to hand in your discharge card at reception and sign
the discharge documentation. Failure to report to reception can result in an additional charge (of half a
day's accommodation) on your account.
6.2 All applicable payments must be made on discharge.
7. METHODS OF PAYMENT
Traveller's cheques (in SA Rand only)
Various buy-aid cards