Emergency

Please note that calls to this number may be recorded. It is an offence to place prank calls.

Tips on what to do in an emergency

A medical emergency means someone's life is in danger and they require immediate medical attention.

• In case of an emergency, take a deep breath and calm down.
• Call ER24 on 084 124.
• Tell the call taker that there is an emergency and you require assistance.
• Give a brief overview of what type of emergency you are dealing with (i.e. person fell down the stairs, someone not breathing, a motor vehicle collision, etc.)
• Provide the call taker with your name and your contact number. Should the line be dropped, the call taker will need a way to call you back.
• Provide the call taker with the exact location of the emergency. Provide a closest cross street or landmark where possible.
• You can now provide more detail on the patient's current condition or the emergency.
• Follow all of the call taker's instructions carefully. You may request telephonic first aid.
• Stay on the line until the call taker ends the call.