Benefits the the client:
- Single point of contact with a team that is aligned to provide care for spinal surgery patients
- Care is coordinated and managed by a care expert navigator (A professional nurse who directly engages, supports and coordinates activities around value creation)
- Outcomes measurement and progress monitoring post surgery
- Seamless process through a bundled fee that facilitates ease of authorisation and payment. Improved patient experience
- Efficiencies are sought and processes aligned to ensure better cost and quality outcomes