Flexible Visiting Hours:
At Mediclinic, we recognise the vital role that family and friends play in the healing process. To enhance the patient experience, Mediclinic offers flexible visiting hours, allowing loved ones to visit throughout the day while ensuring that essential medical care remains uninterrupted. This approach promotes a more client-centered environment, improves communication with healthcare teams, and provides reassurance to both patients and their families.
Please note the following:
- Managed flexible visiting hours apply (09:00 - 20:00), with a resting period between 13:00-15:00, however, there may be times when visitors cannot be accommodated. Please enquire at the nurses’ station to confirm if a patient is able to receive visitors. Visitors may be asked to leave the bedside when procedures are carried out in the unit; we appreciate your understanding in this regard.
- We ask that visitors respect other patients in the room and restrict the number of individuals visiting to three per bed in general wards, two per bed in critical care units and one person can accompany a patient admitted for a day procedure in the day ward.
- Access for partners accompanying obstetric patients includes the option to board with the patient if facilities are available. Alternatively partners may visit each day for an unlimited time.
- Paediatric patients and one parent are regarded as a single entity.
Please note that there may be changes to these general visiting hours at a locality level, and we advise you to visit the specific hospital page or contact the facility for further details.