Our purpose is to provide Renal Care services with a difference.
Our Vision
- To be the Renal care provider of choice that each individual can trust for all their Renal care needs.
- To provide the highest clinical care with improved patient based outcomes
Our Purpose
Client Centred
- Determining client needs
- Involving clients in decisions that affect them by ensuring transparency and continuous education and communication
- Involving clients and their families in decisions that affect them by offering patient/family support groups to ensure maximum involvement resulting in improved treatment compliance
- Providing an environment that is aesthetically appealing for improved client comfort
- Actively managing client experiences
- Delivering on commitments
Trusting and Respectful
- Treating others with courtesy, kindness and empathy
- Embracing diversity
- Providing and welcoming feedback
- Respecting privacy
Client Safety Focused
- Prioritising patient safety
- Identifying and managing client safety risks
- Involving clients in improving their safety
- Accurately recording and securely storing patient information
Performance Driven
- Setting objectives and measuring progress
- Honouring decisions
- Addressing challenges, complaints and inefficiencies
- Being accountable and decisive
Team Orientated
- Supporting colleagues
- Collaborating to enable problem solving and decision making
- Encouraging team spirit
- Ensuring continuous development through formal and informal training
- Creating opportunities for all colleagues to express opinions and share ideas