It has come to our attention that Mediclinic is often falsely associated in social media medical check-up advertisements, allegedly seeking to offer medical check-ups through a number of social media platforms. These claims appear online and entice individuals to pay upfront for these services.

Mediclinic would like to distance ourselves from any of these scams and request individuals interested in receiving care from a doctor associated with Mediclinic to visit our website to identify a suitable specialist in your region.

Common points that may indicate the advertised post may be a scam:

  • Request for upfront payment or banking details as part of process
  • Contact numbers are cellular numbers as landlines are ‘out of order’
  • Legitimate sounding names that resemble the company name (e.g. Medi-clinic)
  • Use of dated or multiple company logos on official looking letterheads

Please note that Mediclinic would never request payment for care through informal channels such as e-wallet transfers. We encourage the community to seek out care by reputable service providers – please visit our website for further information on any of the services available as well as contact details for doctors practicing within our hospitals (www.mediclinic.co.za).

 

Issued by:

Tertia Kruger

Manager: Corporate Communication

Mediclinic Southern Africa

Tel: 021 809 6500